Pareto Phone is committed to protecting the privacy of your personal information as you interact with us. We aim to maintain a safe and secure system of handling that information and to give you access to your own personal information when required. For this reason, we ensure that your personal information is handled in strict compliance with the requirements under the Australian Privacy Act 1988 (Cth), and comply with the Australian Privacy Principles.
Further information on Australian Privacy Laws can be readily found on the website of the Office of the Australian Information Commissioner, located at www.oaic.gov.au
This policy sets out the principles that we adopt in order to protect “personal information” as defined under the Privacy Act 1988 (Cth). These principles deal generally with our collection, use and disclosure of, and your access to personal information we may have about you. However, it does not relate to information regarding other entities such as companies or other organisations – it relates only to personal information relating to individuals.
We only collect personal information that is reasonably necessary for us to provide you or other parties with our fundraising and related services, or to allow you to provide your goods or services to us. What information we collect depends upon the nature of our dealings with you. This will normally include things such as your name, postal address, telephone number, email address, date of birth, payment information and donation history.
We will normally collect directly from you any information we have about you. We may receive additional information about you from third parties, but if we are to use such information for any reason it will be done so in an appropriate manner.
We will only use your personal information for the reasons we collected it. These reasons and the parties to whom we might disclose it will be reasonably apparent to you when we collect your information (or notify you of our collection of it) and our use and disclosure of that information will only be to provide you or other parties with our fundraising and related services, or to allow you to provide your goods and services to us.
Pareto Phone does not sell Personal Information.
If we have marketed our products and services to you and you no longer wish to receive those sorts of communications from us, you should contact us on email@example.com, and we will ensure this is corrected.
Any other use or disclosure we make of your personal information will only be as required by law or permitted by the Privacy Act 1988 (Cth).
We will take all reasonable steps to:
(a) make sure that the personal information we collect, use or disclose is accurate, complete and up to date;
(b) protect the information from misuse, loss or unauthorised access, modification or disclosure both physically and through computer security methods;
(c) destroy or permanently de-identify the information if it is no longer needed for any purpose.
If you would like access to any records of personal information we have about you or if you believe any information we have about you requires correction, please contact us by email on firstname.lastname@example.org.
If you wish to make a complaint about a breach of the Australian Privacy Principles, you should contact us by email on email@example.com.
We will then investigate the complaint and seek further information from you if we need it, and will contact you again to resolve the issue as best we can.
If you are not satisfied with our handling of your compliant, please contact the Office of the Australian Information Commissioner, located at www.oaic.gov.au.
Pareto Phone can be contacted using the following details:
518 Brunswick Street
Fortitude Valley QLD 4006
Tel: +61 7 3015 4000
ABN: 50 115 781 827