We exist to make the world a better place, by expanding the not-for-profit sector’s capacity to ensure as many beneficiaries are helped as possible.

What we stand for
Our core values

We are the industry leader in charity telefundraising in Australia and New Zealand. You’ll have access to over 17 years of collective fundraising experience to help you create and manage high impact telefundraising campaigns that deliver sustainable results.


Our most important partnership is with you. We work to the highest ethical standards and we practice what we preach. We know how important your supporters are and that creating a positive experience with your charity is fundamental to success.


Our love of fundraising runs deep. Our expert team thrives on helping charities like yours to connect with supporters and engage in meaningful conversations that deliver great results.

Who we work with

We enjoy long-standing relationships with many of the most well-loved and respected not-for-profit organisations in Australia and New Zealand. These organisations provide support across the full spectrum of charity works including health, children, animals, domestic and international aid, and medical research.

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We work with our clients in partnership to deliver a truly client-centric approach to fundraising. With expert advice and the latest insights, we can assist you to maximise your fundraising budgets and develop sustainable fundraising strategies. We manage campaigns from end-to-end and provide analytics that allow results to be measured in real time.

Our expertise is also sought by industry organisations such as the Fundraising Institute of Australia (FIA), the industry’s peak body, who consult with us on best practice.

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Our History
In the beginning

In 2005 Paul Roberts and Sean Triner, two expert and principled fundraisers, established Pareto Fundraising and Pareto Phone as a specialist fundraising agency working solely with not-for-profit organisations.

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Their philosophy was to deliver high-quality, sustainable fundraising; an approach that is even more relevant today.

From the beginning, they knew the importance of understanding donor behaviours and using data to determine who we should call, at what frequency and with what proposition and ask strategy.

This data-driven approach has seen us grow from a grass-roots organisation helping a few charities, to the leader in charity telefundraising servicing some of the biggest not-for-profit organisations in Australia and New Zealand.

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