Pareto Phone exists to make the world a better place, by expanding the not-for-profit sector’s capacity to ensure as many beneficiaries are helped as possible.
Pareto Phone is the industry leader in charity telefundraising in Australia and New Zealand. You’ll have access to over 13 years of collective fundraising experience to help you create and manage high impact telefundraising campaigns that deliver sustainable results.
Our most important partnership is with you. We work to the highest ethical standards and we practice what we preach. We know how important your supporters are and that creating a positive experience with your charity is fundamental to success.
Our love of fundraising runs deep. Our expert team thrives on helping charities like yours to connect with supporters and engage in meaningful conversations that deliver great results.
Pareto Phone enjoys long-standing relationships with many of the most well-loved and respected not-for-profit organisations in Australia and New Zealand. These organisations provide support across the full spectrum of charity works including health, children, animals, domestic and international aid, and medical research.
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We work with our clients in partnership to deliver a truly client-centric approach to fundraising. With expert advice and the latest insights, Pareto Phone can assist you to maximise your fundraising budgets and develop sustainable fundraising strategies. We manage campaigns from end-to-end and provide analytics that allow results to be measured in real time.
Our expertise is also sought by industry organisations such as the Fundraising Institute of Australia (FIA), the industry’s peak body, who consult with us on best practice.
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In 2005 Paul Roberts and Sean Triner, two expert and principled fundraisers, established Pareto Fundraising and Pareto Phone as a specialist fundraising agency working solely with not-for-profit organisations.
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Their philosophy was to deliver high-quality, sustainable fundraising; an approach that is even more relevant today.
From the beginning, they knew the importance of understanding donor behaviours and using data to determine who we should call, at what frequency and with what proposition and ask strategy.
This data-driven approach has seen Pareto Phone grow from a grass-roots organisation helping a few charities, to the leader in charity telefundraising servicing some of the biggest not-for-profit organisations in Australia and New Zealand.
Pareto Phone and Pareto Fundraising form the Pareto Group, and work together to provide a complete end-to-end campaign solution for our charity partners.
In 2015, the Pareto Group was purchased by the IVE Group. Paul and Sean continue to offer their skills to Pareto as consultants as needed.
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Listed on the Australian Securities Exchange, the IVE Group has annual revenues of circa $700m and over 1,800 employees.
The IVE Group enables clients to communicate more effectively with their customers by creating, personalising, managing, producing and distributing content across multiple channels.