About

About

Pareto Phone exists to make the world a better place, by expanding the not-for-profit sector’s capacity to ensure as many beneficiaries are helped as possible.

What we stand for
Our core values
Expertise

Pareto Phone is the industry leader in charity telefundraising in Australia and New Zealand. You’ll have access to over 13 years of collective fundraising experience to help you create and manage high impact telefundraising campaigns that deliver sustainable results.

Integrity

Our most important partnership is with you. We work to the highest ethical standards and we practice what we preach. We know how important your supporters are and that creating a positive experience with your charity is fundamental to success.

Passion

Our love of fundraising runs deep. Our expert team thrives on helping charities like yours to connect with supporters and engage in meaningful conversations that deliver great results.

Who we work with

Pareto Phone enjoys long-standing relationships with many of the most well-loved and respected not-for-profit organisations in Australia and New Zealand. These organisations provide support across the full spectrum of charity works including health, children, animals, domestic and international aid, and medical research.

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We work with our clients in partnership to deliver a truly client-centric approach to fundraising. With expert advice and the latest insights, Pareto Phone can assist you to maximise your fundraising budgets and develop sustainable fundraising strategies. We manage campaigns from end-to-end and provide analytics that allow results to be measured in real time.

Our expertise is also sought by industry organisations such as the Fundraising Institute of Australia (FIA), the industry’s peak body, who consult with us on best practice.

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Our History
In the beginning

In 2005 Paul Roberts and Sean Triner, two expert and principled fundraisers, established Pareto Fundraising and Pareto Phone as a specialist fundraising agency working solely with not-for-profit organisations.

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Their philosophy was to deliver high-quality, sustainable fundraising; an approach that is even more relevant today.

From the beginning, they knew the importance of understanding donor behaviours and using data to determine who we should call, at what frequency and with what proposition and ask strategy.

This data-driven approach has seen Pareto Phone grow from a grass-roots organisation helping a few charities, to the leader in charity telefundraising servicing some of the biggest not-for-profit organisations in Australia and New Zealand.

Pareto Phone and Pareto Fundraising form the Pareto Group, and work together to provide a complete end-to-end campaign solution for our charity partners.

In 2015, the Pareto Group was purchased by the IVE Group. Paul and Sean continue to offer their skills to Pareto as consultants as needed.

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Now part of IVE Group

Pareto Fundraising and Pareto Phone are part of IVE Group, Australia’s most innovative and diverse multi-channel marketing communications company.

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Listed on the Australian Securities Exchange, the IVE Group has annual revenues in excess of $700 million and more than 1,700+ employees.

IVE Group creates, manages, produces and distributes tailored solutions across all marketing channels, enabling clients to connect with their customers efficiently and effectively in an ever-changing and diverse communications landscape.

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I want to acknowledge the team from Pareto who always bring our campaigns to life with sensitivity and respect. They always have World Vision’s best interests at heart.

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The team at Pareto often challenge more than a few of my preconceptions about how fundraising should be done. But they constantly get astounding results. Their commitment to their clients and their causes drives their every action, because that’s how they can help to change the world.